Lillian portrays stand- out leadership qualities and is always willing to explain her strategies or teach her skills to others. She is an exceptional, forward- thinking and intelligent Human Resources Director who is well-versed in her field. A broad-minded expert – her exceptional workflow, adept skills and ingenuity make any project she engages in effortlessly successful. Ms Ngala leads by example and many people who have had the pleasure to work alongside her find her enthusiasm and dedication both inspiring and motivating

I love reading Lillian Ngala's articles. It’s very engaging and provides real value to topical issues crucial to an employee's life cycle. She is very objective and clear on her message and I am very impressed with her ability to simplify information and focus on accuracy and details. Brilliant columnist

Lillian is wonderful to work with and has exceptional expertise in Leadership and Human Resource matters. She consistently demonstrates a solid work ethic plus a dedication to success. She is dedicated, self-motivated, methodical and very capable. She’s a force to reckon with!

Lillian is our Leader and the trusted captain of our department. A firm hand when we need a lift and an advisor when we need a way out. While we look up to her for decision making, she loves delegating, motivating and empowering us to contribute heavily to the success of the department. I know her to be impartial and objective as she upholds the high ethical standards of the company. She is a compassionate and empathetic leader who is a true champion of employees

Lillian is proactive in anticipating rising needs and she takes initiative to go beyond the expected parameters. She is well versed with emerging issues in her profession, She possesses a can-do attitude while taking on tasks with positive energy and demonstrates strong leadership and strategic thinking in her role as an HR expert. I love the job-shadowing program that she implemented at her organisation, indeed Lillian is a trailblazer and an industry icon!