I loved working with Lillian because she is knowledge and an expert in all matters HR; which protects both the employees and the company. She is also well organized even when multi-tasking and working on crucial matters. Her ability to negotiate and find a middle ground in grey areas is great for the office, and her communication skills maintains a top level of understanding in all staff. Ms. Ngala is also approachable, trustworthy, empathetic, cooperative and discrete – values we cherish highly for her position in our company.